Payments and foreign exchange for individuals and businesses
Briana Payments Limited is a New Zealand financial service provider offering eligible money-transfer and foreign exchange services to individuals and businesses. Our services are transaction-based and designed to provide customers with clear information about their payment or currency conversion before they proceed. Whether you are making a personal payment or managing an eligible business transaction, Briana provides access to supported payment and foreign exchange services through available payment routes.
WHO WE ARE
Briana Payments Limited
Briana Payments Limited is incorporated in New Zealand under:
Company Number: 9362687
NZBN: 9429053039798
FSPR Number: FSP1010808
Our registered office is:
3 Garland Drive
Saint Andrews
Hamilton 3200
New Zealand
Briana Payments Limited is registered on the New Zealand Financial Service Providers Register to provide:
- Changing foreign currency
- Issuing or managing means of payment
- Operating a money or value transfer service
Registration on the Financial Service Providers Register is not a licence or endorsement by the New Zealand Government or a New Zealand regulator.
WHO WE SERVE
Services for personal and business customers
Briana supports both individual customers and business customers, subject to eligibility, verification and service availability.
Individuals can access eligible money-transfer and foreign exchange services for personal payment requirements.
Depending on the transaction, customers can request a quote, review the applicable rate and charges, provide the required verification information and send funds to eligible recipients.
Companies and other eligible business customers can access payment and foreign exchange services for legitimate business requirements.
Business onboarding may include verification of the company, ownership and control structure, beneficial owners and persons authorised to act on behalf of the business.
WHAT WE DO
Focused on payments, transfers and foreign exchange
Briana's services are centred around eligible payment and currency-conversion transactions.
We facilitate eligible money or value transfers through payment routes available for the relevant transaction.
Customers may convert supported currencies using the exchange rate offered in their transaction-specific quote.
Before submitting an Order, customers are provided with relevant transaction information, including applicable rates, amounts and charges.
Our support team is available to assist with service, verification and transaction-related enquiries.
OUR APPROACH
Clear information before you proceed
We believe customers should be able to understand the key terms of a transaction before deciding whether to proceed.
For eligible transactions, Briana provides a transaction-specific quote setting out information relevant to the proposed payment or foreign exchange conversion.
Depending on the transaction, this may include:
- Amount being sent or converted
- Customer exchange rate
- Applicable Briana fee
- Known third-party charges
- Recipient amount or expected recipient amount
- Quote validity
- Other transaction-specific conditions
A binding transaction is formed only when Briana accepts the Order and issues a Transaction Confirmation.
RESPONSIBLE CUSTOMER ONBOARDING
Understanding our customers and their transactions
Briana applies customer due diligence and other relevant controls in connection with its services. Depending on the customer and transaction, we may request information relating to:
- Identity
- Address
- Business activities
- Directors and authorised representatives
- Ownership and beneficial ownership
- Source of funds or source of wealth where appropriate
- Payment purpose
- Recipients and counterparties
- Countries involved in a transaction
The information required may vary depending on the customer type, service, transaction, jurisdictions involved and applicable legal or risk requirements.
Customer information may also need to be updated during an ongoing relationship.
COMPLIANCE & RESPONSIBLE PAYMENT PROCESSING
Supporting the integrity of our services
Briana Payments Limited is subject to applicable New Zealand Anti-Money Laundering and Countering Financing of Terrorism requirements.
The New Zealand Department of Internal Affairs (DIA) is the AML/CFT supervisor for reporting entities.
Our approach may include appropriate:
Customer Due Diligence
Verification of individuals, businesses, beneficial owners and authorised persons.
Transaction Review
Review of transaction information, payment purpose and other relevant details.
Sanctions Screening
Screening of customers, connected persons, recipients or transactions where appropriate.
Fraud Prevention
Controls intended to identify and respond to potential misuse, suspicious activity or fraud risks.
Where required or permitted, Briana may request further information or delay, restrict or decline a service or transaction.
OUR SERVICE BOUNDARY
Clear about what Briana provides
Briana is a payment, remittance and foreign exchange service provider.
We do not provide:
- CFDs
- Derivatives
- Securities
- Investment advice
- Lending or credit
- Deposit accounts
- Cryptocurrency or digital-asset services
A Briana customer profile is not a bank or deposit account and does not itself represent a continuing stored-value balance.
COMPLAINTS & INDEPENDENT DISPUTE RESOLUTION
A clear route for raising concerns
If you are dissatisfied with a Briana service, transaction, communication or complaint outcome, you can raise the matter through our complaints process.
Briana Payments Limited is a member of Financial Services Complaints Limited (FSCL) – a Financial Ombudsman Service, Membership Number 9518.
Eligible unresolved complaints may be referred to FSCL in accordance with its rules and process.
Complaints:
CONTACT BRIANA
We're here to help
General Support
Compliance
Complaints
Registered Office
Briana Payments Limited
3 Garland Drive
Saint Andrews
Hamilton 3200
New Zealand
Choose the Briana service that fits your needs
Whether you are making a personal payment or managing an eligible business transaction, discover how Briana can support your payment and foreign exchange requirements.