Personal Payments & Foreign Exchange
Move money and exchange supported currencies through a straightforward, transaction-based service designed for individual customers.
With Briana Payments, you can request a transaction quote, review the applicable exchange rate and charges, provide the required verification information, and send funds to eligible recipients using available payment routes.
MOVE MONEY WITH CLARITY
Personal payments made straightforward
Whether you are sending money to a family member, making a personal payment, or converting currency for an eligible transaction, Briana provides access to payment and foreign exchange services through a clear process. Our personal services may include:
Personal Money Transfers
Send money to eligible recipients using payment routes available for your transaction.
Currency Exchange
Convert one supported currency into another at the exchange rate offered for your transaction.
Domestic & International Payments
Depending on the currencies, destination and payment route available, you may be able to make eligible domestic or international transfers.
Transaction Support
Access support if you have questions about your transaction, payment status, verification requirements or recipient details.
HOW PERSONAL PAYMENTS WORK
A simple process from registration to payment
1. Register
Create your Briana profile and provide the information required to access the service.
2. Verify your identity
We may ask you to provide information and documents to verify your identity and meet applicable customer due diligence requirements.
Depending on the transaction and circumstances, we may also ask for information about the purpose of the payment, source of funds, recipient or other relevant details.
3. Request your transaction
Provide the amount, currencies, recipient details and other information required for the payment or foreign exchange transaction.
4. Review your quote
Before submitting your instruction, review the transaction-specific information provided to you, which may include:
- Source amount
- Exchange rate
- Converted amount
- Applicable Briana fee
- Known third-party charges
- Recipient amount or expected recipient amount
- Quote validity period
5. Submit your order
If you are satisfied with the quote, submit your instruction for Briana to assess.
A transaction becomes binding only after Briana accepts the order and issues a Transaction Confirmation.
6. Payment processing
Once accepted, the transaction will be processed through the applicable payment route, subject to funding, verification, compliance and operational requirements.
FOREIGN EXCHANGE
Know your rate before you proceed
Exchange rates can change over time and may vary depending on the currencies, transaction amount, payment route, timing and market conditions.
For an eligible currency conversion, Briana will provide a transaction-specific quote showing the exchange rate offered to you before you submit your order.
Briana may earn revenue through the foreign exchange spread or margin incorporated into the Customer Rate. A separate Briana fee applies only where it is expressly shown in your quote.
PERSONAL VERIFICATION
Why we may ask for information
As part of our customer due diligence process, we may ask you to provide information such as:
- Full name
- Date of birth
- Residential address
- Contact information
- Government-issued identification
- Information about the purpose of a transaction
- Source of funds information where appropriate
- Information relating to the recipient or payment
The information required can vary depending on the service, transaction, countries involved and applicable risk or legal requirements.
We may also request updated or additional information while you use our services.
SECURITY & FRAUD AWARENESS
Take care before sending money
Payment fraud and scams can be difficult to reverse once funds have been sent.
Before submitting a payment:
- Check the recipient's details carefully
- Independently verify unexpected changes to bank details
- Be cautious of requests involving urgency, secrecy or pressure
- Never share passwords, authentication codes or security credentials
- Contact us promptly if you believe a transaction may be unauthorised or fraudulent
A request to cancel or recall a payment does not guarantee that funds can be recovered, particularly once a payment has been processed or credited to a recipient.
TRANSACTION AVAILABILITY
Services depend on the transaction
The availability of a particular currency, destination, recipient, payment route or transaction may depend on factors including:
- Verification requirements
- Currency and destination
- Payment-route availability
- Transaction information
- Legal and regulatory requirements
- AML/CFT and sanctions checks
- Fraud and security considerations
- Third-party payment-provider requirements
Briana may request additional information or may delay, decline or restrict a transaction where required or permitted.
IMPORTANT INFORMATION
What Briana does — and does not provide
Briana provides transaction-based payment, money-transfer and foreign exchange services. Briana does not provide:
- Deposit accounts
- Lending or credit
- Investment advice
- Securities
- CFDs or derivatives
- Cryptocurrency or digital-asset services
A Briana customer profile is not a bank or deposit account and does not itself represent a stored-value balance.
NEED HELP?
Support when you need it
If you have a question about your profile, transaction, recipient information or verification requirements, our support team is available to assist.
General Support: support@brianapayments.co
If you believe a payment may involve fraud or a scam, contact us promptly and clearly identify the matter as urgent.
Ready to make a personal payment?
Create your Briana profile and get started with eligible personal payment and foreign exchange services.